The Gousto App: Download, Fix Issues & Cancel Subscription Easily is a popular tool for people in the UK who love home cooking but want it simple and fresh. Gousto is a meal kit service that sends you boxes with exact ingredients and easy recipes to your door. The Gousto app makes everything faster – from picking recipes to managing your deliveries.
This guide is here to help you in very simple English. We cover how to download the app, what to do if the Gousto app not working, and how to cancel Gousto subscription on app or website. All steps come from official Gousto help info and real user tips. No tricks or hard words – just clear help so you can use or stop the service easily.
What Is the Gousto App and Why Use It?
Gousto is not just food delivery. It is a recipe box service. Each week, you get fresh ingredients with step-by-step recipe cards. Meals take about 30-40 minutes to cook, and many are ready in 10 minutes.
The Gousto app is free to download. It helps you:
- See over 500 recipes every month.
- Pick meals for 2, 3, or 4 people.
- Choose delivery days.
- Skip weeks when you are busy.
- See past orders and favourite recipes.
- Get quick help from customer care.
Many people say the app makes life easier because you plan meals on your phone anytime. Reviews show high marks for fresh food and tasty recipes. Some users give it 4 or 5 stars on Google Play and App Store because it saves time and reduces food waste.
Gousto is flexible – no long contracts. You can pause, skip, or cancel anytime. This makes it better than some other meal kits.
How to Download the Gousto App
Getting the Gousto app is very easy. It works on both Android phones and iPhones.
For Android users (Google Play Store):
- Open the Google Play Store app on your phone.
- In the search bar, type “Gousto”.
- Look for the app called “Gousto” by Gousto (it has a logo with food and recipes).
- Tap “Install”.
- Wait for it to download and install.
- Open the app and sign up or log in.
For iPhone users (App Store):
- Open the App Store on your iPhone.
- Search for “Gousto”.
- Find the official Gousto app.
- Tap “Get” or the cloud icon to download.
- It may ask for your Apple ID password or Face ID.
- Open the app after install.
The download is free and quick – usually under 100MB. After opening, the app guides you to create an account. You enter your email, make a password, add your address, and pick your first box.
If you already have an account on the Gousto website (www.gousto.co.uk), use the same email and password to log in on the app.
Tip: Always download from official stores (Google Play or App Store) to stay safe. Do not use other sites for APK files.
Common Gousto App Features You Will Love

Once inside the app, it is simple to use. The home screen shows your next delivery and recipe choices.
- Choose Recipes: Scroll through many options like quick meals, family food, healthy picks, or world cuisines.
- Manage Box: Change number of meals or people. Add extras like snacks or desserts.
- Delivery Schedule: Pick days that work for you. Skip if you go away.
- Track Orders: See when your box arrives.
- Recipe Steps: Follow along while cooking – some have videos or tips.
The app also gives you “Free Food” codes sometimes for discounts.
If Gousto App Not Working – Easy Fixes
Sometimes the Gousto app not working. This can happen to anyone. Common problems are: app crashes, will not load recipes, login issues, or slow performance.
Here are simple steps to fix most problems. Try them one by one.
- Check Your Internet: Make sure Wi-Fi or mobile data is strong. Switch between Wi-Fi and data to test.
- Restart the App: Close the app fully (swipe it away from recent apps). Open it again.
- Update the App:
- Go to Google Play Store or App Store.
- Search “Gousto”.
- If “Update” shows, tap it. New versions fix bugs.
- Sign Out and Sign In:
- In the app, go to Profile (usually bottom right).
- Log out.
- Log back in with your email and password.
- Clear Cache (Android only):
- Go to phone Settings > Apps > Gousto.
- Tap Storage > Clear Cache (not Clear Data, as that logs you out).
- Delete and Reinstall:
- Uninstall the app from your phone.
- Go back to Play Store or App Store.
- Download again.
- Log in – your account info is safe online.
- Check Phone Storage: If your phone is full, delete some photos or apps to free space.
- Restart Your Phone: A simple restart fixes many app glitches.
From Gousto’s official help centre, these steps solve most issues. If the app still not working after trying all, contact Gousto support. Call them at 020 3011 1002 (Monday-Friday 9am-8:45pm, weekends 9am-7:45pm) or use the in-app chat/help section.
Many users say reinstall or update fixes 90% of problems.
How to Cancel Gousto Subscription on App Easily
Gousto is flexible. You can cancel or pause anytime – no fees.
How to cancel Gousto subscription on app (easiest way):
- Open the Gousto app and log in.
- Tap on “Profile” (bottom menu, person icon).
- Tap “Manage Subscription”.
- You see your current plan and next deliveries.
- Look for “Cancel Subscription” or similar button (it may say “Pause” or “Cancel”).
- Follow the steps – pick reason if asked.
- Confirm.
Note: Any box you already chose recipes for must be cancelled one by one. Go to Home > Tap the delivery > Scroll down > Tap “Cancel delivery” or “Skip delivery”.
To fully stop future boxes, use the “Cancel Subscription” in Manage Subscription. This stops automatic orders.
On the website if app has issue:
- Go to www.gousto.co.uk on your browser.
- Log in.
- Go to “My Gousto” or “Subscription”.
- Find “Cancel Subscription” at the bottom or in settings.
- Confirm.
Cancelling is quick – takes seconds on the app. Gousto says it is flexible, so you can restart anytime by ordering a new box.
If you pause instead of cancel, your account stays active for when you want to come back.
Other Tips for Gousto Users
- First box often has discounts or free delivery.
- Recipes suit beginners – clear steps, no hard skills needed.
- Ingredients come measured, so less waste.
- Check reviews: Many love the taste and variety, but some say portions small for big eaters.
- Contact Gousto if missing items or wrong delivery – they fix fast.
Final Thoughts
The Gousto app makes meal kits fun and easy. Download it today from Play Store or App Store. If Gousto app not working, try the fixes above. And if you want to stop, how to cancel Gousto subscription on app is simple through Profile > Manage Subscription.
Gousto helps busy people eat fresh home-cooked food without shopping stress. Give it a try – and change or cancel anytime.
Disclaimer:
This article is for information only. It is not a promotion, advertisement, or affiliate content. We are not responsible for any mistakes, problems, or issues you may have with the Gousto app or service. Always check the official Gousto website or app for the latest information. Use the app at your own risk.
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