Anglian Water App – Login, Download & Smart Meter App Guide

The Anglian Water App – Login, Download & Smart Meter App Guide is a complete, simple guide to help you use the official Anglian Water MyAccount app. This app makes managing your water account easy from your phone. It is free, safe, and made by Anglian Water Services.

Many people in the east of England use Anglian Water for their home water and sewerage. The app helps you check bills, see how much water you use, pay easily, and handle smart meter data. This guide uses very easy English so everyone can follow it. We cover everything step by step.

What Is the Anglian Water MyAccount App?

The app is called Anglian Water MyAccount. It puts your water account in your pocket. You can do many things without calling or going online on a computer.

Key things you can do in the app:

View your latest bills and past payments.
Set up or change how you pay (like Direct Debit or card payment).
Check your water usage to see if you use too much or save water.
Submit meter readings if you do not have a smart meter.
Update your personal details, like phone number or address.
Get tips to save water and money.
For smart meter users, see real-time or daily usage data (with your permission).

The app is secure. You can log in with fingerprint, PIN, or password. It is made for customers in Anglian Water’s area.

Why Use the Anglian Water App?

Using the app has many benefits:

It saves time – no need to wait on phone calls.
You always know your bill and usage.
Smart meter users get automatic updates, so no more manual readings.
It helps find leaks early by showing unusual high usage.
You can go paperless for bills.
It is free to download and use.
Works on both Android phones and iPhones/iPads.

Many customers say it makes life simpler, especially for busy people or those who want to control water costs.

How to Download the Anglian Water App

Downloading is very easy. The app is official, so get it only from trusted stores.

For Android phones (like Samsung, Google Pixel):

Open the Google Play Store on your phone.
Search for “Anglian Water MyAccount”.
Look for the app by Anglian Water Services (it has their logo).
Tap Install. It is free.
Wait for download and install.

For iPhone or iPad (Apple devices):

Open the App Store.
Search “Anglian Water MyAccount”.
Find the one by AnglianWater.
Tap Get or the cloud icon to download.
It may ask for your Apple ID password or Face ID.

Important: Only download from Google Play or App Store. Do not use other websites to avoid fake apps.

After download, the app icon looks like the Anglian Water logo or says MyAccount. You can now open it.

How to Register and Set Up the App (New Users)

If you are new to MyAccount (online or app), follow these steps:

Open the app.
If you see “Register” or “Sign up”, tap it.
You need your Anglian Water account number. Find it on any bill or letter from them.
Enter your account number, postcode, and other details asked.
Set up an email and create a strong password.
Answer security questions for extra safety.
Confirm your email if asked (check your inbox).
Once done, you can log in right away.

If you already have a MyAccount login from the website, just use the same email and password in the app. No need to register again.

The setup takes only a few minutes. After that, the app shows your account dashboard.

How to Login to My Anglian Water App

Logging in is quick and safe.

Open the Anglian Water MyAccount app.
Enter your email and password.
- Or use fingerprint/face ID if you set it up.
- Or use a PIN if you chose that.
Tap Login or Sign In.
You go straight to your account home screen.

Forgot password?

Tap “Forgot password?” on the login screen.
Enter your email.
Follow the link sent to your email to reset it.
Make a new password and log in again.

If login fails many times, check for app updates or try the website version at myaccount.anglianwater.co.uk.

Using the App for Smart Meters (Anglian Water Smart Meter App Features)

Many homes now have smart meters from Anglian Water. These send readings automatically – no need to read numbers yourself.

In the app, smart meter users get special features:

See your water usage daily, or even hourly (if you give permission).
View graphs to see when you use most water (like morning showers or garden watering).
Get alerts if usage is high (may mean a leak).
Track if your bill might be higher than usual.
Switch views between litres and cubic metres.
Get water-saving tips based on your habits.

To see hourly data:

You must give consent in the app or by contacting Anglian Water.
It can take up to 72 hours for hourly data to show after consent.
Smart meters help spot leaks fast – for example, if water flows at night when no one uses it.

If you do not have a smart meter yet:

The app lets you submit manual readings.
Use your phone camera to scan the meter (some versions support this).
Enter the numbers shown on your meter.

Anglian Water is fitting more smart meters to help everyone use water wisely. If you have one, the app is the best way to see your data.

Main Features of the App Step by Step

Here are the top things to do in the app:

View and Pay Bills

Go to the bills section.
See current bill, past bills, and payments.
Pay by card right away.
Set up or change Direct Debit.
Choose paperless billing to get emails instead of paper.

Check Usage

Tap the usage tab.
See how much water you used this month or year.
Compare to past times.
For smart meters, see detailed breakdowns.

Submit Meter Reading (If Needed)

If not smart, find the option to send reading.
Enter numbers or scan.
This helps you pay only for what you use.

Update Details

Change address, phone, email.
Tell them if you move house.

Get Help and Tips

Find water-saving advice.
See support options if bills are hard to pay.

The app is simple with clear buttons and menus. It works even on older phones (Android 8.0+ or recent iOS).

Common Problems and Fixes

Sometimes small issues happen. Here are easy fixes:

App not opening? Check for updates in Play Store or App Store.
Login trouble? Reset password or check internet.
No usage data? For smart meters, ensure consent is given. Wait 72 hours if new.
Meter reading not accepted? Make sure you enter 6 digits (add zeros if needed).
App slow? Close other apps or restart phone.

If nothing works, email awappfeedback@anglianwater.co.uk or call 03457 919 155. They help fast.

You can also use the website version of MyAccount on a computer if the app has issues.

Extra Tips for Best Use

Log in often to check usage – it helps save water and money.
Turn on notifications for bill reminders or high usage alerts.
Use the app when moving house to update details quickly.
If you have a leak worry, check usage in the app first.
Smart meter data helps the environment by showing how to use less water.

Anglian Water wants you to love every drop, and this app makes it easy.

Final Thoughts

The Anglian Water MyAccount app is a great tool for all customers. Whether you want to login fast, download it easily, or use smart meter features, it covers everything. It is user-friendly, secure, and free.

Download it today from the official stores, set it up with your account details, and take control of your water account. If you have questions, Anglian Water’s team is always ready to help.

This guide is based on official information from Anglian Water’s website and app details. Always check their site for the latest updates.

Disclaimer:

This article is only for information. It is not an ad or affiliate post. We do not earn money if you use the Anglian Water App. We try to give correct info, but we are not responsible for any problems with the app or your account. Always check the official Anglian Water app or website.

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